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All students, enrolling in all online or off-campus courses, reside outside of Coles County, and do not work on-campus must provide a current and accurate street address for shipment of textbooks by contacting Textbook Rental Service via email at textbks@eiu.edu. 

EIU pays the shipping cost to mail textbooks to students taking all online courses who do not live locally in Coles County.  Students are responsible for the shipping cost to mail textbooks back to us.  You must provide a street address as UPS will not deliver to a P.O. Box.  Please include your name and E-number in your email along with your full street address including city/town, state, and zip code.  Unfortunately, our office cannot go by the address in PAWS as sometimes the address is incorrect, students are not always at that address, or students may want textbooks mailed to another address due to problems with receiving deliveries at their home address. 

Textbooks will not be mailed out until the student has provided our office with their address each semester.  If you reside locally in Coles County, work on-campus, or become enrolled in any on-campus course you will need to pick up your textbooks.  If something changes and you do not want any textbooks mailed to you, please contact us as soon as possible.

Please note:  Students who are enrolled in any on-campus courses (sections 001-599), who live locally in Coles County, or work on-campus remain responsible for picking up their textbooks at Textbook Rental Service.

Make sure to check out our check-out/check-in procedures page to see the process for picking up/returning textbooks.  In order to expedite the textbook distribution/return process, we strongly encourage students to bring their Panther Card ID (if they have one) or E-number and a copy of their textbook pick up information/current textbook listing from PAWS.

If you drop or withdraw from an on-campus course (sections 001-599), you must return or postmark all associated textbooks within two business days of dropping/withdrawing the course to avoid charges.

If you drop or withdraw from an online or off-campus course (sections 600 and above), you must return or postmark all associated textbooks within five business days of dropping/withdrawing the course to avoid charges.

For dropped/withdrawn courses, a non-refundable $20 per book processing fee will be charged for the associated textbooks not returned within the designated time frame.  In addition, all textbooks not needed should be returned immediately.  

The deadline to return or postmark Summer 2026 semester textbooks from On-Campus courses without any late fines will be Monday, July 27, 2026 at 4:30 p.m.  There is no penalty for textbooks returned at any point during the semester/term prior to the return deadline with the exception of textbooks associated with dropped/withdrawn courses.  

Late fines will be charged, $20 per textbook, and will be posted to individual student accounts immediately following the return deadline of Monday, July 27, 2026 at 4:30 p.m. for any textbooks from On-Campus courses (Sections 1-599) not returned by the deadline.  Late textbooks from On-Campus courses will only be accepted during the five-day grace period and will be subject to the $20 per book late fine.

For students with textbooks from On-Campus courses (Sections 1-599), the replacement cost of any unreturned textbook will be posted to individual student accounts, in addition to the previously posted $20 per book late fine charges immediately following the five-day grace period deadline, Monday, August 3, 2026 at 4:30 p.m.

**Any textbooks from the Summer 2026 semester On-Campus, Online, and Off-Campus courses will not be accepted for return after the five-day grace period deadline, Monday, August 3, 2026 at 4:30 p.m. unless they are postmarked/mailed by the deadline.  

The deadline to return or postmark Summer 2026 semester textbooks from Online or Off-Campus courses will be the five-day grace period deadline, Monday, August 3, 2026 at 4:30 p.m.  There is no penalty for textbooks returned at any point during the semester/term prior to the return deadline, with the exception of textbooks associated with dropped/withdrawn courses.

Students are responsible for the shipping cost to mail textbooks back to us.

For students with textbooks from Online and Off-Campus courses (Sections 600 and above), $20 per textbook late fines and the replacement cost of any unreturned textbook will be posted to individual student accounts immediately following the five-day grace period deadline, Monday, August 3, 2026 at 4:30 p.m.

**Any textbooks from the Summer 2026 semester On-Campus, Online, and Off-Campus courses will not be accepted for return after the five-day grace period deadline, Monday, August 3, 2026 at 4:30 p.m. unless they are postmarked/mailed by the deadline.