º£½ÇÉçÇø

Sent: 2016-08-01
From: Center for Online Learning
To: All Students, All Employees, Various Recipients

Subject: New 24/7 D2L Support

<p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-size: 10pt; font-family: 'PT Sans', serif;">As of August 1, D2L support is available 24 hours a day, 7 days a week, 365 days a year!&nbsp; EIU faculty, staff, and students can now get answers to their D2L questions any time day or night by phone or email.&nbsp; (Instant chat will be available beginning August 8.)&nbsp; The toll-free phone number for D2L support, 1-877-325-7778, is posted on the D2L login page (<a id="LPlnk523000" href="/d2l/">/d2l/</a>) and in the &ldquo;D2L Support&rdquo; widget on the &ldquo;My Home&rdquo; page in D2L.&nbsp; Email and chat support options are available via links within the widget.</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: 'PT Sans', serif; font-size: 10pt;">Technical support is still available through Campus Technology Support during regular business hours (217-581-4357).&nbsp; D2L and course development support services are still available from the COL (Center for Online Learning) during regular business hours (217-581-8452).</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: 'PT Sans', serif; font-size: 10pt;">If you have questions, contact me.</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">Julie Lockett, Director</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">Center for Online Learning</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">McAfee Gymnasium 1125</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">º£½ÇÉçÇø</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">Charleston, IL 61920</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;">Voice: 217.581.8449</span></p><p class="MsoNormal" style="background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: Calibri, sans-serif;"><a title="mailto:jalockett@eiu.edu Cmd+Click or tap to follow the link" href="mailto:jalockett@eiu.edu"><span style="font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Times New Roman'; mso-hansi-theme-font: major-latin;">jalockett@eiu.edu</span></a></span></p><p><!--EndFragment--></p><p class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; background: white; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;"><span style="font-family: 'Calibri',sans-serif; color: black;"><span style="font-family: 'Calibri Light',sans-serif; mso-ascii-theme-font: major-latin; mso-fareast-font-family: 'Times New Roman'; mso-hansi-theme-font: major-latin;">http://www.eiu.edu/col</span></span></p>