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Sent: 2014-04-11
From: Michael Gioia, Assistant Director of Information Security
To: Employees, Students, Various Recipients

Subject: EIU addresses "Heartbleed" vulnerability

<p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">A major information security vulnerability, known as &ldquo;Heartbleed,&rdquo; was disclosed publicly Wednesday April 9, 2014.<span style="mso-spacerun: yes;">&nbsp; </span>&ldquo;Heartbleed&rdquo; affects a framework that is used by many organizations, including Eastern, to privately send data to and from network services. </span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">We have no evidence of any breach, and like most organizations, our information technology personnel took immediate action to fix the issue.<span style="mso-spacerun: yes;">&nbsp; </span>Even with no evidence of compromised data, it is strongly recommended that you reset your Eastern password.<span style="mso-spacerun: yes;">&nbsp; </span></span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">To change your password, please go to the EIU website:</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Go to A-Z (in the top right of the screen)</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Choose the letter P</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Choose Password Change</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Enter your EIU NetID and current password</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Create security questions (if you have not done so already)</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Enter new password and confirm</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">* Choose Change Password</span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">It is also recommended that if you have not set up or updated your security questions, please do so.<span style="mso-spacerun: yes;">&nbsp; </span></span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium; font-family: Century Gothic;">If you have additional questions about updating your password or security questions, please contact the ITS Campus Technology Support (</span><span style="font-size: medium; font-family: Century Gothic; color: #0563c1;">itshelp@eiu.edu</span><span style="font-size: medium;"><span style="font-family: Century Gothic;"> or 581-HELP) or Information Security.<span style="mso-spacerun: yes;">&nbsp; </span></span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium;"><span style="font-family: Century Gothic;">If you would like more information about &ldquo;Heartbleed,&rdquo; please read our post on the ITS Blog at the ITS home page under publications. </span></span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium; font-family: Century Gothic;">&nbsp;</span></p><p class="MsoNormal" style="margin: 0in 0in 8pt;"><span style="font-size: medium; font-family: Century Gothic;">&nbsp;</span></p><p>&nbsp;</p>